Be Prepared

Watching this week’s coverage of the earthquake in Haiti, I couldn’t help but flash back to New Orleans and the throes it went through in the wake of Hurricane Katrina. How could the aftermath of such disasters be so similar in countries so different?

True, the Haitian government was suspect on its best days and our leadership seems, by and large, to be well equipped to deal with anything that might crop up unexpectedly. Could it be that the only difference is our faith in Washington D.C. and our state or local officials while casting a doubtful eye on other nations? Maybe the same can be said for everyone, regardless of the country, as they trust their leadership.

Both nations (Haiti and the US), in their own way, had departments and officials and contingency plans in place for disasters that might one day come to pass. Let’s say, for the sake of this discussion, that both nations had equally viable mechanisms ready to go at a moment’s notice.

The problem lies within those plans and with those tasked with implementation. Were they deficient in some way? Not necessarily. But they were drawn up within the confines of bureaucratic organizational charts and the associated near-sighted objective of protecting one’s department and employment prospects. To insinuate that anyone could carry out the mandate of “my” organization invites the dissolution of “my” career and I just can’t have that, can I?

So now we have a great plan and great people to carry it out should it ever become necessary. The i’s are dotted and the t’ crossed. And, then: WHAM! Here comes the flood or the fire or the quake or the tsunami or whatever nature might have in store. The damage is widespread and severe. OK, let’s get going with those contingency plans. But wait: where’s the guy who’s going to start the process? We need him for step A before going to step B, but he’s nowhere to be found. And, until we find him, the process simply stops. I know, let’s call him. Ah, the landlines are down and what cell service there is will probably be overwhelmed. Didn’t think about this when we drew up the plan in our nice, air-conditioned office, did we? Combine this with the fact that those depended upon to effect the rescue, etc. may well be victims themselves. The New Orleans police were scarce as officers took care of their families before their citizens. Who can fault them, or anyone else in similar straits, for that? Other lynch-pins could well be among the dead or injured. Basically, command and control are non-existent with little to fill the void.

The Port-au-Prince airport ramp is covered with supplies. The local government, however, has not designated drop-off sites and the aid agencies haven’t set up distribution at those sites because they don’t know where they go yet. And when the sites are finally designated, security must be established to prevent riots and panic. It sounds a lot like the trucks of water and ice to be delivered to New Orleans, but idling in other locations awaiting a specific destination. Reports indicate that today (Sunday) such sites, supplies, and security are initiating operations. The quake occurred last Tuesday.

So here’s the bottom line, I’d say: despite everything your government says to the contrary, should disaster strike, you’re on your own for the foreseeable future. Do not expect water, sustenance, shelter, or medical care of any substantive degree. Folks died in Louisiana awaiting supplies or rescue and the same scenario is playing out in Haiti as I write.

Should we recoil at such a miserable response from those charged to minimize our discomfort in times of disaster? Only at the rosy predictions made by those same folks. San Francisco Bay residents are told to plan on a 72 hour period of self-reliance before aid may be expected to arrive. Well, in the event of a major quake most roads will become impassable. Bridges may become unusable further limiting access to certain areas. Many may be away from their homes should the quake occur during the work day and communication networks would be rendered moot as they become unable to cope with the demand. Seventy-two hours? That’s only three days. How about something more like a week and maybe more as one moves out from population centers.

Why don’t they tell us to plan on a week? Why, that would create some serious questioning over their plans and their effectiveness to serve the public. Wouldn’t it be better to provide a false sense of security so as to maintain the perception of competence and forethought (not to mention the continuation of the paycheck)? In that way, the public would be secure in the thought that everything would be fine until, of course, it wasn’t, and then we could explain why everything went to hell in a hand basket.

It’s happened before within this country and is happening now in Haiti. It has happened elsewhere, too, and there is no reason to believe that your community or your state or your federal government is any better equipped than those that preceded it. It is not inherently good nor bad. It is simply a fact of dealing with disasters. What to do? Be a good Boy Scout: be prepared.

Truth in Advertising

To All Employees:

My New Year’s resolution for 2010 is to be more honest and forthright in my business relations. A Corporate conscience, in other words. I have included my most recent letter to you (below) with annotations in red that reflect a more honest and forthright representation of my thoughts as I wrote it. Thank you for your time and continued efforts.

Dear Colleagues (Colleague, my ass. I’m your boss and hold your future in my hands):

I am writing to offer my support and congratulations in passing right to work (for you and right to fire for me) legislation in our state. It is no secret that I feel every American has a right to provide for their families in the best way they can (absent the unions, of course). And your right to work is an important cornerstone in that effort (so long as that right doesn’t interfere with my right to do what I want, when I want).

Every employee knows that I have an open-door policy and endorse our employee council and the suggestion network recently established. (If coming in to see me and sitting with a council and submitting suggestions gives you the idea that I’m listening, all the better for me.) These policies have empowered (undermined) the employee group and created an environment (façade) where solutions are as much a part of your job description as mine (and I need a solution to my high employee costs, by the way). Additionally, in the se challenging times (for you) there is little need for more money to be taken out of your paychecks for dues, etc. (Especially when I can ill afford an organized work force to challenge my every edict.)

I look forward to our (my) continued success independent of outside forces (unions) that seek to disrupt the harmony (my tune, my lyrics) we have all worked to create. Please feel free to drop by my office with any concerns or problems you might be experiencing (just don’t expect anything to change for the better). I’m sure that we can come to a mutually agreeable solution (such as you being more compliant or finding a new job).

Your benevolent (but don't push me) employer (dictator)

“Right to work” legislation exists in twenty-two states and, despite its noble sounding name, has little to do with fairness in the workplace. It weakens unionized groups by allowing non-union employees to garner all the advantages of negotiated rights without paying the appropriate dues and it limits the opportunities of employee groups interested in organizing. As such, it emboldens and expands the ability of managers to hire and/or fire with little or no regard for seniority, capability, or other established criteria.

I’m not here to extol the virtues of labor unions, but few can argue that they helped create the vast middle class that has historically fueled our economy. The middle class has been decimated over the past several decades and it is no coincidence, I’d say, that union membership has fallen within the same period. The bursting of the housing bubble has shown that the middle class was maintaining their standard of living through borrowing on the equity of their homes rather than a more normal progression of pay, benefits, and working conditions. Now upside down, many are realizing that they’re no longer middle anything as they face foreclosure and bankruptcy.

Would a unionized work force have prevented the current mess? Probably not, but it may have mitigated the depth of the disaster. A corporate conscience could have likewise softened the blow, but there seems to be little interest in promoting morality within the Board Room.

Either way, the “right to work” represents an agenda far removed from your rights as a worker bee and aligns itself more with a managerial goal of unfettered latitude when making corporate decisions. Many legislative initiatives are similarly labeled to provide a false sense of purpose. It is important that we take the time to look at the finer print before signing on to any so-called “better for us” proposal.

Safe and Sound?

I live in a rural area and rarely lock my doors or windows. Recently, I experienced a break-in. Well, a walk-in would be more appropriate, I guess. Regardless, I’ve taken steps to make sure that kind of thing will never happen again: I now lock the door through which the burglars entered. “The other doors and windows?”, you ask. Well, no, they’re still unlocked. After all, no one came in through them, so where’s the danger?

The recent security breeches within the commercial airline industry have many asking why and how. Now this is a touchy area for me since I still make my primary living as an airline pilot and the last thing I would want to do is provide ideas for would-be bad guys on jets. Let me start by saying that it seems our security responses to threats are similar to my analogy of the burglars. (No, I wasn’t burgled and yes, I lock my doors and windows.)

September 12, 2001 introduced increased scrutiny for box cutters and other small instruments as the 9-11 hijackers used them in their commandeering. Then, the shoe bomber was foiled and only then did we experience grater scrutiny of our footwear. A plot was uncovered in Europe that utilized liquids and, bang, we’re limited to 3 ounces of shampoo, lotion, and other gels or liquids. Now do see the similarity?

The standing joke was that someday, someone would put a bomb in their underwear and then we’d be forced to go “commando”. Well, the latest attempt involved explosives in the underpants and I’m waiting for such an edict. Investigations and the like are sure to follow so as to identify the flaws that allowed such a near-miss. But will they provide any substantive change?

Have you ever witnessed a magician performing a trick? It is impossible to figure it out until you are provided the insight and solution. Then, it becomes almost ludicrous that you could not have figured it out in the first place. Connecting the dots, if you will. Terrorism and other illegal acts are not that different. We try to figure out what the bad guys are planning and how to thwart them. Sometimes we fail to connect those dots and, in hindsight, we are equally confounded that we missed the clues.

Security is a laborious and tedious undertaking. And any security network involves an unbelievable amount of data and a likewise amount of personnel to collate and input the data into a likewise amount of computers. Is it any wonder that oversights and mistakes enter into the mix? Add to that the fact that those who are charged with entering the data and those that are generally the last line of defense against threats (the TSA agents) are many times the lowest paid and least capable.

Security costs money in manpower and equipment and to trust such endeavors to individuals possessing little or no education and the proper mental framework to perform such work creates many gaps within this “network” created to increase security. The truth is that most security systems serve only to dissuade the amateurs while hoping that the true, dedicated hell-raisers will screw up somehow. And many times they do as is evident by the latest attempt in Detroit. But sometimes they don’t and society pays a high price.

The only thing I can say without reservation is that I do not believe we have come very far from the level of security we had prior to 9-11. True, the façade is greater as is our inconvenience, but, by and large, we are still similarly exposed. Take a look at the recommendations of the 9-11 panel and you will find a host of counter-measures yet to be realized. The airlines don’t want to spend the money on something that has yet to occur (much like my burglary analogy) and there is little political will to enact legislation to that end.

In the meantime, travelers endure unbelievable affronts to their dignity in the name of safety independent of the fact that a greater level of security remains elusive. One needn’t think especially long or hard to imagine other scenarios that would cause havoc and panic and destruction within the confines of our borders. I’d like to think that we, just like our magician, could wave a hand and make the anger and hatred and zealotry disappear. This cycle in history must play itself out and to what conclusion is anyone’s guess. In the meantime, take no comfort that the “steps being taken” to ensure your safety will have any measurable effect until our security and intelligence forces start looking beyond their historic turf wars or preventing only a repeat of the latest attempt. This mentality provides no added safety nor is it sound.

Reflections

It has been nearly a year since I began writing this column and, what with the impending New Year and the near mandatory reflections that accompany it, I thought it appropriate to do the same.

This will be my 49th post. No, not quite a full year as I began in mid-January. Nevertheless, when I began this enterprise I was afraid of running out of topics every week. Keep in mind that I had no desire to be a reporter and re-hash stories already covered unless I could provide a different angle and pose interesting, humorous, and/or insightful commentary. Boy, was I underestimating the world around me. There is scant evidence that our daily dose of corruption, scandal, incompetence,unintended consequence, and just plain screwy events within the human experience will be declining anytime soon. (I’m already working on two pieces for the new year.)

I’m also encouraged by the number of folks who have dropped by for a look-see. I didn’t install the hit counter at the outset (probably due to some secret fear that it would rest on zero for a lengthy time) so real numbers aren’t available and that’s fine with me. It does, however, provide encouragement in my endeavor to challenge and simultaneously entertain. Without a marketing department or publicist, though, I rely on you to spread the word. I urge you to pass along those pieces that you find interesting and include a link to my page. Like it or not, we are the grass roots that inspire change of any positive kind and the more of us involved, the better for us all.

I look forward to my continued effort within these pages. I have little doubt that weekly fodder will be eternally available and continue to believe in the power of convictions and expectations. Trust me: it is definitely NOT just you!

They're the Seasons*

No, it doesn’t roll off the tongue as well as 'tis the season, but, to be fair, we do have more than one holiday this month. So let’s take a moment to review our options, shall we? I use the word “options” loosely, of course because all three of them rely upon specific religious or cultural affiliations.

First of all, we have Christmas: the most widely acclaimed holiday to celebrate in December. The celebration is limited to Christians, though, as it centers around the immaculate conception and birth of Jesus Christ, the Savior. I suspect many others sneak into the tent for the express purpose of the presents that go hand in hand with the more serious tenets. I was raised within Christian confines, but have chosen faith over religion as my years have advanced. Regardless, I do have one question regarding Christmas: we know Jesus lived a specific number of years, months, and days, don’t we? Sure we do. Well, if Easter changes yearly, why does Christmas always fall upon the 25th? After all, one is the birth and the other the resurrection (3 days after the death) so why are they not separated by a fixed number of days? And why does Easter always fall on Sunday and Christmas is open for any day of the week? Let me know if you figure this one out, will you?

OK, on to Hanukkah. This December holiday is reserved for the Jewish community and lasts eight days and since the Jews don’t consider Jesus any more than a mortal man, they celebrate the festival of lights. Each night for eight nights, another light of the Menorah is lit. Presents? Apparently so, but, from what I understand, far from the opulent types Christians enjoy. The timing is different and the holiday can occur anywhere from late November through December.

Not to be outdone, the African-American community has decided to celebrate Kwanza in December. This holiday is more of a celebration of culture rather than religion and was created in 1966. A couple of things here: I’d say the Christians and Jews have seniority over Kwanza by over a couple of thousand years, give or take. And if the African-Americans wanted to celebrate their heritage and draw attention to their ancestry, why wouldn’t they pick a month with nothing going on? January, maybe. St Valentine has February, the Irish have March, and Easter rolls around in April or May so yes, January would be a great time, what with Martin Luther King Day and all. Nope. They picked December.

So we have three “holidays” falling almost simultaneously and the overlapping has created the shit storm over whether to say Merry Christmas or Happy Holidays or maybe even Happy Kwanza. Here’s what I think: in conversations with folks you know, it would be appropriate to use the appropriate holiday greeting, should you know which one it might be. Otherwise, “Have a happy holiday” casts a wide net over whichever one might apply and everyone is happy. Right? No, there are many who want to wish a happy “their” holiday. “Screw you, buddy, it’s my celebration and I want it to be yours, too.” So much for the goodwill towards men, huh?

Some think Ramadan fits in here somewhere. While It rotates through the year based on other concerns, it won’t be in December within the next six years. So let that one go, OK? Three’s bad enough, I’d say, and I offer you the latest in politically correct sentiments without sacrificing brevity: Merry ChristmaKwanUkkah!

* The asterisk in the title refers to the fact that this column has missed my self-imposed deadline of Sunday night. It so happened that I was in a Marriott Hotel in San Diego this past weekend and they saw fit to charge $12.95 for a day of internet access. (Sounds like a good topic for a future column.) My apologies for the tardiness.

Where's Mine?

Unemployment remains above 10% with little relief in sight. As a result, much is being debated regarding the wisdom of additional stimulus to “create” jobs. While I believe that some jobs in certain sectors are gone for good and while I believe that others are genuinely unemployed and unable to find gainful employment, I am left to wonder about the others who find it more convenient to be unemployed and collect their unemployment checks.

We’ve always had ne’er-do-wells that will continually seek sustenance from the public teat, but I’m afraid that another group is gaining numbers: those that delay employment so as to collect the maximum amount of unemployment benefits. I know a man whose wife was laid off and collecting her benefits. She had found another position and her husband told me that he had cautioned her against taking the job “too soon”. His “too soon” was defined as any point prior to exhausting all unemployment benefits she had coming to her. “After all, it’s her money”, he explained to me. “No, it’s our money”, I replied. After all, every employer and employee pays into the system in one way or another and the resulting pool of money provides a bridge for those that find themselves between jobs.

This feeling of entitlement to “our money” ends up working against our best interests, though, because, as the costs of unemployment go up, the payments made by companies goes up, and the price goes up for the end-user (you and me). How maximizing one’s unemployment payouts results in an overall increase in income is beyond me. “Well, if I didn’t do it, someone else would.” There’s an original rationale: yeah, I’m gaming the system, but so does everybody else. We’ve already debunked the “my money” excuse, too, so it comes down to the age-old getting something for nothing mindset.

But we’ve already figured out that we’re paying more in the long run, haven’t we? Ah, the long run: there’s the problem. We live in an era of myopia where long-term lies somewhere within the next day, or so. Screw the future, I’m getting mine now and I’ll let tomorrow take care of itself. There’s a 21st century mantra if I’ve ever heard one. I was “unemployed” for several months in late 1984/early 1985 (the airline that employed me filed for Chapter 11 bankruptcy). However, I was still in the Air Force Reserve and turned to them so I might fulfill my financial obligations. Some of my ex-colleagues were also reservists, yet they were collecting unemployment benefits. “But your not unemployed”, I told one. “Well, they’ll never know and, after all, I’m due”, was the reply. A college educated professional, still serving in the military, and yet clinging to an over-used and under-justified mentality.

I’d like to think that are fewer of these folks than the career lollygaggers mentioned at the outset, but I’m not sure if the numbers would provide any solace. Not that there are any numbers to compare. I am sure that, if polled, less-than-forthright answers would be offered to simple questions like, “Are you delaying employment until your unemployment benefits are exhausted?”

Sorry, no solution to be found within this passage. The problem is not economic, societal, philosophical, ethnic, nor religious in nature. You see, ultimately, it comes down to the character of the individual. We cannot cajole or coerce someone into doing the right thing if they have no inner desire for the same thing. There was a time when nothing was worse than being on the dole. That time has passed and we are now faced with gimmickry and twisted logic to explain behavior that is something less than noble. Let’s all hope that this, too, shall pass.

Societal Immaturity

Each of us matures as we move through life. Some more than others and at varying chronological stages. It stands to reason, then, that our society matures, too. One look no further than our continued puritanical reaction to nudity. Europeans have matured well beyond the point where an exposed breast could turn heads, let alone stop traffic. Not so in the good old US of A. No siree, Bob.

It seems that we’ve become stalled in the early pubescent stage of maturity where everything titillates our imagination and creates a greater thirst for that which titillates. The latest example is that of Tiger Woods and his implied infidelity. Tiger has achieved great success in the golfing arena and, as a result, gained financial independence through his various affiliations with corporate concerns. That’s called making the best living possible. Something you and I and everyone else, from the top floor to the basement, hopes to accomplish.

The fact that Tiger has succeeded beyond most “normal” expectations in no way reduces his human foibles and, as a matter of fact, may exploit them as a feeling of invincibility pervades his everyday life. God knows we’ve seen other wealthy, influential men seemingly squander their public image through various trysts.

The perception of Tiger’s indiscretions is one thing, but the mob-like straining to see or read or hear the latest on his exploits is akin to teen-agers standing on tiptoes to get a better look through the neighbor’s bedroom window in the hopes of securing a glance at a wisp of lingerie. Aren’t there better things upon which to concentrate? (That’s a rhetorical question, you know.)

The economy. The wars in Iraq and Afghanistan. Foreclosures. And on and on and on. Granted, dwelling on these burdens can wear one down (or out) and maybe Tiger’s personal life provides a respite from those more sobering issues. Except for the fact that reality television continues to burgeon with just about every other facet of voyeuristic media. No, we’re not taking a deep breath in preparation to return to the problem of the day. We’re looking for things that replace the need for serious thought; just like any other hormone driven adolescent.

Diversion is an important part of creativity and problem solving. Within reason, though. Now, one can consume an entire day with Google, YouTube, Dancing With the Stars, Survivor, Twitter, Facebook, and their ilk without spending one single moment thinking about the substantive issues lurking over the shoulder. This “disconnect” with true reality while wasting time in other realities leads to a society where a few folks decide for the majority with nary a second thought about public opinion. After all, the public no longer has an opinion, what with spending all day seeing if Tiger is going to make a statement.

I’m not suggesting that news tidbits concerning the latest celebrity indiscretion represent welcome relief from the daily grind. I am suggesting, though, that we need to lower its position on our list of priorities. Otherwise, we are left with the alternative of waking up one day and texting “WTF?”.